Made for Indian home service businesses

India's Smart CRM for Home Service Businesses

Manage complaints, technicians, invoices, payments, WhatsApp communication and customer reviews — from one powerful dashboard.

Trusted by growing service businesses across India
Dwarkasai CRM · Dashboard
Complaints
48
Collections
₹86k
Reviews
4.8★
Recent complaints
View all →
RS
Ravi Sharma
AC Not Cooling · Suresh
In Progress
MI
Meena Iyer
RO Filter Change · Ankit
Completed
RP
Rakesh Patel
CCTV Setup · Vikas
Assigned
This month
₹2,48,500
+18% vs last month
Cloud Based
Secure
Mobile Friendly
GST Ready
WhatsApp Integrated
24/7 Support
Features

Everything you need to run a modern service business

Six focused modules that replace half a dozen apps, WhatsApp groups and paper registers.

Complaint Management

Log, assign and track every complaint from call to closure in seconds.

Technician Assignment

One-tap assignment, live job status and per-technician collections.

Invoice & Payments

Professional PDF invoices with your logo, GST ready. UPI-first collections.

WhatsApp Notifications

Automatic status updates to customers on WhatsApp — no typing needed.

Customer Database

Every customer, complaint history and service record — searchable, exportable.

Analytics & Reports

Live revenue, collections, complaint funnel and technician scorecards.

How it works

From complaint to payment — in one flow

A single, seamless path your team follows every single day.

1

Customer Complaint

Log the call in one screen with customer, service and priority.

2

Assign Technician

Pick the right technician — they get instant WhatsApp job details.

3

Service Completed

Technician marks it done on mobile with materials used.

4

Invoice Generated

PDF invoice with your logo — auto-emailed / WhatsApp'd.

5

Payment Received

Customer pays by UPI. Google review request goes out automatically.

Why Dwarkasai CRM

Built by service owners, for service owners

The details that make everyday operations effortless.

Easy to use

Anyone on your team can operate it — no training needed.

Fast

Log a complaint in under 30 seconds. Everything is one screen.

Cloud based

Access from phone, tablet or laptop — anywhere in India.

Affordable

Starts at just ₹99/month. No hidden costs.

Mobile responsive

Full-featured on mobile. Technicians work from their phone.

Secure

Encrypted storage, row-level access, daily backups.

Industries

Purpose-built for India's home service ecosystem

AC Service
RO Service
CCTV
DTH & Set-Top Box
Electrician
Plumber
WiFi / Internet
TV Repair
Solar
Pest Control
Appliance Repair
Home Maintenance
Pricing

Simple, transparent pricing

Start with a 15-day free trial — no credit card required.

For solo dealers

Starter

99/month
  • Complaint Management
  • Customer Management
  • Technician Management
  • Service Status Tracking
  • Payment Entry
  • Mobile Friendly
Most Popular
Most Popular

Professional

199/month
  • Everything in Starter
  • Technician Ledger
  • Material Inventory
  • Revenue Leakage Detection
  • Settlement Dashboard
  • WhatsApp Notifications
  • Analytics Dashboard
For large teams

Premium

299/month
  • Everything in Professional
  • Unlimited Technicians
  • Multi Branch Support
  • Business Owner Dashboard
  • Export to Excel
  • Invoice Bill
  • WhatsApp Message Automation
  • Google Business Lead Tracking
Testimonials

Loved by dealers across India

"Pehle sab register mein tha. Ab har complaint, har technician, har payment ek screen mein. Revenue leakage 30% kam ho gaya."

RK
Ravi Kumar
AC Service, Hyderabad

"WhatsApp automation ne customers ka bharosa badha diya. Google reviews 3 se 47 tak pahunch gaye 4 mahine mein."

SS
Sunita Sharma
RO & Water Purifier, Pune

"6 technicians manage karna mushkil tha. Ab har din ki collection, pending complaints, sab live dikhta hai."

IS
Imran Sheikh
CCTV Installation, Nagpur
FAQ

Questions, answered

Ready to grow your service business?

Join hundreds of Indian dealers running their service business the smart way. Free for 15 days.